Amplicom PowerTel 60 plus User's Guide download pdf (Page 43)

ANHANG

Help and support / Troubleshooting guide

Helpline

If you need some help and you’re in the UK, please first check and see if your

problem can be solved using the troubleshooting guide below. If it can’t ,

please call us on 0844 800 6503 (using a UK landline, at the time of going to

print: calls cost 6p for connection charge and then 5p a minute. Mobile costs

may vary). Lines are open Monday to Friday, 9am to 5pm, excluding public hol-

idays. If you’ve a claim on your 2-year guarantee, please contact your supplier.

I can’t make phone calls

- Make sure the phone cable is connected properly. If it is, there may be a

fault. Please make sure you’re using the phone cable that came with your

phone.

Some features e. g. the boost function and handsfree are not working

- Make sure the batteries are inserted correctly, they are of the correct type

and they are not exhausted.

- Check the power supply.

The display of incoming call numbers is not working

- Check you have this service on your phone line. Please call your network

provider.

- The caller may have withheld their phone number.

Helpline UK 0844 800 6503

(See on this page for costs and hours of operation)

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Amplicom PowerTel 60 plus User's Guide Page 43